SINEE After Service Contact

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After Service

Service Process

1

If you have any service needs during the use of the product, you can call the Sine Electric service hotline (400-601-9298) to apply for service.
2

After the service engineer receives the customer's fault report call, he can communicate and guide through the phone, and give a preliminary solution to the problem.
3

If the problem is not resolved through telephone communication, arrange the engineer for on-site service or notify the customer to send it to the designated maintenance point for maintenance according to the situation
4

Customers need to provide the following information when reporting for repair: contact person, contact information, contact address, model, serial number, and fault site.
5

After the problem is solved, there will be designated follow-up personnel to follow up and maintain the working conditions of the on-site machines, and at the same time conduct a service satisfaction survey to further improve the service quality.

Address : Floor 5, Building 7, Antuoshan High-tech Industrial Park, Sha'er Community, Shajing Street, Bao'an District, Shenzhen, China

Tel : 027-87002560

Fax : 86-0755-86267216

            
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